<br>We ship from Italy. For Extra-EU countries, orders will be shipped DDU. Import duties and taxes shall be borne by the customer.<br><br><b>Free shipping over 350€.</b><br><br>We aim to dispatch all orders within 1-2 working days (Monday-Friday) from the order date. Delivery timings as well as shipping rates, may vary according to the destination address. Your rate will be automatically calculated at checkout.<br> Please find our <a target='_blanck' href=' https://chateauorlando.com/policies/refund-policy'>shipping and returns policy here</a>.

For Extra-EU countries, please find our <a target='_blanck' href=' https://chateauorlando.com/policies/refund-policy'>shipping and returns policy here</a>.<br><br>You have 14 days to request your return to our team, followed by 14 days to have your order physically returned to us. To request a return authorization please contact us via email (returns@chateauorlando.com) indicating your name, email address and order number.<br>